Instructional Designer

Are you passionate about social mission organizations? Are you an instructional designer with experience in multimedia design? Do you have a background or interest in health and medical education? This might be the job for you.

Pain BC is a registered charity whose mission is to enhance the well-being of all people living with pain through empowerment, care, education and innovation. Our priorities include prevention and early intervention, education and empowerment, health care practice improvement and systems change, as well as stigma reduction and research.

Major duties and responsibilities

The Instructional Designer is responsible for the design of Pain BC’s educational programs for health care providers, people living with pain, and our volunteer community. Education programs and resources may be local, community-based collaborations, national or province-wide in scope, with multiple and diverse stakeholders. They may be delivered online, face-to-face, in print, or in a blended delivery model.

The Instructional Designer works with Subject Matter Experts (SMEs) to design curricula and educational materials for a variety of health care providers based on an analysis of their needs. Similarly, the Instructional Designer also develops programs to suit the needs of people living with pain from a diverse set of backgrounds, including people from marginalized communities.

Specific responsibilities include:

  • Course maintenance – Keeps existing courses updated with new content, research findings and learner feedback, publishes changes to Learning Management System (LMS).
  • Curriculum design – Works with academic researchers, SMEs, and colleagues to develop specific learning objectives and course curricula based on course objectives. Develops and writes new sections for materials where expertise is appropriate.
  • Instructional design – Creates course content, designs multimedia assets, engages and manages contractors for asset creation. Conducts instructional design research and analysis, including user research and focus groups. Can evaluate sources of information for validity and relevance. Liaises with stakeholders in the development of courses and related materials.
  • Support and teamwork – Supports day-to-day activities of educational programs and services (e.g., workshops, webinars, LMS, and other educational events).

Requirements and qualifications


  • A relevant degree in education, or a combination of education and health care is preferred


  • 5+ years of demonstrated experience designing quality online, face-to-face, and blended learning for professional and lay audiences, ideally in medical or health education contexts
  • Experience in multimedia design (e.g., graphic design, audio/video, etc.).
  • Experience in the design and evaluation of education material for diverse audiences, including clients, stakeholders, and the public. Knowledge of online and in-person delivery methods.
  • Experience working with a diverse set of stakeholders, ranging from health care providers.
  • High level of proficiency in Articulate Storyline 360 and other visual design applications, including Adobe Software.
  • Experience in building and managing courses in LearnUpon or another mainstream LMS.

Key skills, knowledge, abilities

  • Instructional design – Knowledgeable in design methodology, curriculum and course development methods and research, and pedagogical practices in online teaching.
  • Technical skills – Fluent in various technical platforms, including Learning Management Systems and authoring tools such as Articulate Storyline. Comfortable learning how to use new applications and tools by doing and leveraging online resources.
  • Design and multimedia skills – Design and layout skills using Adobe software. Basic asset creation and editing (e.g.,video, audio).
  • Health knowledge/medical education – Knowledge of or interest in chronic pain, health issues, systems and policy is an asset.

Reports to

  • Director, Education

Compensation and work context

This is a temporary, 1 FTE position (37.5 hours per week) position. This is a one-year contract with the possibility of an extension or conversion into a permanent role.

The compensation for this position is $60,000 to $75,000 per annum with a competitive benefits package, including RRSP matching and four weeks paid vacation per calendar year.

This role can be completed remotely; the successful candidate may live anywhere in Canada, but preference will be given to those that live in the Lower Mainland of British Columbia as occasional in-person meetings will be required after the COVID-19 pandemic. The successful candidate will need to provide their own office, including all necessary tools and equipment to fulfill the duties (e.g., home office, computer, phone). Pain BC is a flexible workplace and, after a successful probation period, a work schedule that accommodates the employee’s needs can be negotiated. Occasional availability for work in evenings and weekends is required to support educational events, such as conferences and special projects; some travel may be required for this same reason.

Pain BC invites applications from underrepresented communities, including communities of colour, Indigenous communities, and LGBTQ+ communities.

To apply

Specific inquiries about this posting can be sent to Helena Daudt, Director of Education at This posting will remain open until the position is filled. Only those candidates selected for an interview will be contacted.

To learn more about Pain BC, please see or