Pain Support Line

Are you living with pain? Call the Pain Support Line.

(Formerly called Connect for Health)

We know your pain is real. We provide free information, support and a listening ear to people wanting to talk about their own pain or that of a family member or friend.

Our trained volunteers can help you by providing:

  • A safe space to talk about pain and its impact on your life
  • Information on community resources including health care, social services and supports, income assistance, transportation, home health support, food security, housing, and more
  • Help with filling out various forms (eg. disability forms)
  • Help finding a physician who is taking new patients
  • Information about pain and self-management
  • Information about Pain BC resources and programs

Get started

Talk confidentially with our trained volunteers on the phone or online. Volunteers are available to assist you 9am-4pm Monday to Friday (excluding statutory holidays). We aim to get back to you within 3 business days.

3 ways to connect with us:

Health care providers can also comple a referral form on behalf of their patients.

How it works

After you contact us, we'll call you to gather more details and get a better sense of what's going on in your life. We'll discover what's worked and what hasn't worked and help prioritize your issues. Our initial conversation may take 15 minutes to 1 hour. Then, we'll conduct research and find the best services and support to meet your needs. Most importantly, we'll follow up to find out if there's anything else you need.

Our volunteers

Our volunteers train for more than 30 hours before becoming eligible to assist clients. Many of them are pursuing or entering health care professions as doctors, nurses, physiotherapists, or social workers. They have a passion and commitment to improving the lives of people in pain. 

The Pain Support Line is not a crisis line

If you require immediate medical assistance, call 911. If you are in distress, or feel you may cause harm to yourself or others, these crisis lines can provide immediate assistance.

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Volunteer with Us

Pain Support Line volunteers have a direct impact on the lives of people in pain. Find out more here, or contact us if you have any questions.