Finding a health professional can be difficult for people with pain. That's why Pain BC has developed a directory of pain related health services and health care providers with the goal of connecting people to appropriate pain care faster. If you are a health professional or work for an organization that delivers services for people living with pain, your information may be eligible to be published on the Pain BC website through the health care provider directory.
Register now to have your services listed
If you already have your services listed in our directory and would like to update or manage the information posted, please log in to the health care provider portal below.
Please complete the registration form with as much detail as you feel comfortable providing to the public. A more detailed listing will help directory users decide if your services are a fit for them.
We encourage you to upload any supporting documentation, such as training certificates and proof of active registration with your college or governing body, with your application form. Doing so will help Pain BC review and approve your submission faster.
- In order to be listed in the directory, a health care providers must be registered with the appropriate college or governing body in BC. When completing your application form, please list all of your health-related credentials you have so your submission can be vetted.
- We are currently only accepting registrations for the resource types listed in the registration form. This field will produce different results depending on whether you are applying as an individual professional or as a clinic, business, or organization. We may add more types of services to the directory in the future, so if your discipline is not currently listed, please check back later.
- You must include a contact email address that is monitored regularly. You may choose to mark your email address as “not visible to the public” to prevent it from appearing on your listing. However, Pain BC requires you provide an email address so we can contact you about your listing and so we can create an account for you to manage your listing through the directory portal.
- Any listing trying to sell or promote the purchase of health products will be removed from the directory.
If you are unsure whether your submission meets these criteria, we encourage you to register so our staff can contact you for more information.
Anyone with internet access will be able to use the database as it is provided for free through the Pain BC website at Find Help | Pain BC.
Pain BC’s Pain Support Line staff may also use the directory to assist clients with finding appropriate resources.
Pain BC staff will contact you via email after they have reviewed your registration form. Please add info@painbc.ca to your email safe list to ensure it isn't marked as spam. It may take a few weeks for us to get back to you and we thank you for your patience.
Yes! Some people work for more than one business and would prefer to have these places of work listed separately. You may also be interested in listing an entire business or clinic on its own, as well as listing each health care provider at the clinic individually.
If you choose to register more than one listing, please help us avoid duplication by information each listing is clearly distinct.
To help you better manage your listings, you can request to have multiple listings connected to each other in the health care provider portal. Simply include a note in the final “Comments” section of the registration form to request this, or email us at info@painbc.ca.
Your log-in credentials will be emailed to you by Pain BC after your registration has been submitted.
You can log into the directory portal to update your information and change your preferences.
Please update your listing when:
- You have gained new pain-related training and credentials. Including these in your listing will improve the search results for directory users, and give them an up-to-date understanding of your services and qualifications.
- Your contact information changes. Please update your listing when your email, phone number, website, address, or service area changes.
- Accessibility options for your services or business change.
The directory will send an automated reminder to the primary contact email associated with your annually from the date of your last update.
Any time you update or make a chance to your listing through your portal account, a Pain BC staff member will review and approve your listing changes. Your listing may be temporarily unavailable while being processed for re-approval.
If we need additional information about your listing, we will email you from info@painbc.ca to request clarification. Please add this email address to your email safe list.
Once your listing has been reviewed and approved, you will receive an email from info@painbc.ca notifying you.
Yes! If you would like to have your listing removed from the Pain BC website you can either:
- Log into the health care provider web portal and update your listing to add a note in the comments asking for your listing to be deleted.
- Email your request to info@painbc.ca and provide:
- Name of the listing
- Primary email address(es) associated with the listing