Choose support over silence
You’ve pushed through enough. The Guide Line is a free confidential text line connecting BC tradespeople living with chronic pain to resources and pain management tools.
Monday to Thursday 1:00 PM to 8:00 PM PT
No app downloads. Works on any phone. Available across BC
Read what our users have said so far
"The text line offered compassionate support and the clarity I needed to stop just surviving the day and actually start managing my pain."
"I truly appreciate the convenience of text. Very wonderful service provided by the Guide Line"
How can the Guide Line help me?
You can get help with any pain that has been going on for weeks or months.
Our trained staff can help you by providing:
- A safe, private space where you can talk about how you're dealing with pain and how it’s affecting your life.
- Connection to resources and information, including programs designed for and with people working in the trades.
The Guide Line can connect you with:
Support for chronic pain, including:
- Free or low-cost counselling and pain programs
- Information about pain clinics
- Help understanding what services are available to you and how to access them
- Referrals to community supports across BC
Mental health tools and services, such as:
- Help finding a counsellor
- Information about managing anxiety, depression, or stress
Substance use and addiction resources, including:
- Ways to reduce risk and access harm reduction tools
- Peer-led support groups
- Resources specific to substance use in the trades
Please note: this list is not exhaustive. If your particular concern is not listed, we encourage you to get in touch with us.
Who can text the Guide Line?
The Guide Line is free to access and intended for:
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Workers in the trades industry in British Columbia who live with pain. No union membership or insurance coverage is required to text the Guide Line
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Family, caregivers and loved ones of a person working in the trades industry (BC residents only)
Is my conversation with the Guide Line confidential and private?
Is my conversation with the Guide Line confidential and private?
Yes, your conversation is confidential and private. Nothing you share will be disclosed to your employer, union, or anyone else without your explicit consent.
How often can I contact the Guide Line?
How often can I contact the Guide Line?
We welcome both first-time and returning clients who have pain-related concerns.
The Guide Line is not a crisis line
If you require immediate medical assistance call 911. If you are in distress, or feel you may cause harm to yourself or others, these crisis lines can provide immediate assistance.
Ready to talk? Take the first step
You don't need to have the right words. Text Trades and a Pain BC counsellor will take it from there.
