About Pain BC
Pain BC is an internationally-regarded charitable organization working towards a future where no one is alone with pain. We enhance the well-being of people who live with pain through empowerment, care, education and innovation. Our roots are in BC, where we offer a range of programs with and for people who live with pain, run education programs for health professionals and where we work with partners to improve health and social systems. In addition to our BC operations, we are the creator and “backbone” of Pain Canada, a national action network comprised of diverse partners working collaboratively on the implementation of the Action Plan for Pain in Canada; through Pain Canada, we are scaling programs and impact from coast to coast to coast.
About the role
The Manager, Donor Engagement is accountable to the Director, Communications and Donor Engagement for the planning and provision of high-quality donor, sponsor and funder engagement to ensure the success of Pain BC and Pain Canada initiatives. The Manager, Donor Engagement, in collaboration with the Director, Communications and Donor Engagement and the Executive Director, convenes Pain BC’s internal staff and external partners who contribute to donor/sponsor/funder engagement activities. The primary purpose of the Manager, Donor Engagement is to support donor/sponsor and funder engagement through all phases of the fundraising and stewardship life cycle, developing and implementing plans (including grant writing, sponsorship programs, and fundraising campaigns), tracking and monitoring progress, and ensuring information is appropriately shared with relevant parties. The Manager, Donor Engagement adheres to standards jointly defined with the Director, Communications and Donor Engagement. The Manager, Donor Engagement builds and maintains positive collaborative relationships with Pain BC’s internal and external interest-holders, individual donors, corporate sponsors, philanthropic partners and government funders to ensure organizational mission and goals are achieved.
Key results areas
- Planning and Development – Plans and develops diversified donor/sponsor/funder engagement strategies to increase annual revenue, with a focus on expanding sustainable revenue from individuals, corporate sponsors, foundations, community fundraising and earned revenue initiatives. Plans and develops donor recognition and stewardship activities, including creating new opportunities for meaningful engagement and retention. Stays up to date on fundraising and stewardship trends, innovations and opportunities.
- Documentation and Reporting – Maintains up-to-date plans for all work. Ensures all relevant documentation such as grant proposals, sponsorship agreements, design documents, process documents and key communications are completed, tracked and appropriately stored. Ensures all engagement-related meetings are properly documented in the relevant systems. Utilizes data- driven insights to assess fundraising performance, track key metrics, and optimize strategies for greater impact.
- Execution – Executes donor engagement projects from the idea-generation stage through delivery, stewardship and evaluation. Creates compelling fundraising appeals, grant proposals, sponsorship programs and stewardship materials to grow and retain partners in Pain BC's mission. Assigns sub-activities to other Pain BC staff who work on donor engagement initiatives and ensures these activities are completed on time. Maintains timelines and tracking for all donor engagement-related work. Identifies risks to the annual engagement plans and timelines and proposes mitigation strategies. Ensures engagement-related meetings are effectively managed. Builds, nurtures and stewards relationships with existing donors, sponsors, and key interest- holders to enhance long-term engagement and giving. Identifies and cultivates new opportunities, including major gifts ($10K+), grants, and corporate partnerships.
Key relationships
- Reports to the Director, Communications and Donor Engagement
- Works in collaboration with the Executive Director, Communications and Operations Teams
- Supports all Pain BC Portfolios and Pain Canada initiatives
- Collaborates with other Pain BC staff and partners
- Continually nurtures relationships with external interest-holders
Work environment
The majority of work is completed remotely with some travel to the Pain BC office or other locations.The work environment is:
- Dynamic
- Accountable
- Collaborative
- Driven
- Inclusive
Position requirements
Education
• Fund Development, Communications and/or Interest-holder Engagement designation or equivalent education and experience required.
Experience
• Minimum 5 years’ recent, related experience working in fund development, communications and interest-holder engagement capacity or equivalent.
• Significant experience in developing diverse and innovative fund development strategies
• Demonstrated experience writing successful grants and generating results through sponsorship and other donor/sponsor/funder engagement mechanisms.
• Proven track record working in health or social mission organizations with a commitment to equity, accessibility, justice and inclusion
Key skills, knowledge and abilities
• Communication (written and verbal) – Demonstrates exceptional interpersonal skills to effectively communicate with and motivate a wide variety of constituents. Applies strong written skills to produce compelling grants, comprehensive reports and presentations. Understands specific audiences and tailors communication to context.
• Problem Solving – Exercises strong analytical and problem-solving skills with a keen attention to detail and quality while maintaining a system level perspective and strategic focus. Recognizes when an issue requires escalation and takes appropriate and timely action.
• Technology – Proficient in the Microsoft Office Suite, graphics software and project management software (Basecamp). Capable of quickly learning new technology.
• Self-directing – Demonstrates excellent time management skills. Ability to effectively determine priorities, be self-directed and work with minimal supervision.
• Planning – Demonstrates critical and forward thinking; ability to anticipate needs and address them in a timely way. Highly structured and detail-oriented person, who is comfortable with uncertainty, adaptable and who can create new processes and structures as needed.
• Values and Culture – Understands and models the desired values and culture.
Work behaviours
• Cultivates positive working relationships (internally and externally) based on shared goals.
• Ensures excellence in development and implementation of programs and initiatives.
• Demonstrates an adaptive approach, assessing and responding to emerging realities.
• Encourages teamwork and collaboration.
• Demonstrates empathy and responsiveness to internal and external interest-holders.
• Promotes a safe and healthy work environment.
Salary, hours and location of work
This is a full-time, work-from-home position (37.5 hours a week) and includes a competitive benefits package including four weeks of paid vacation, health and dental coverage with a flexible health spending account, a remote-work stipend and an employer-provided RRSP match.
Starting salary: $80,651.81 annually
Salary Range: Step 1 - $80,651.81 to Step 8 - $92,643.57
New hires must start their salary at $80,651.81 annually according to the BCGEU Collective Agreement.
Pain BC is committed to the principles and practices of an inclusive and equitable employer. We encourage applicants from communities which are structurally marginalized based on race, religion, nationality, sex, age, disability, sexual orientation, gender identity and/or expression. Lived experience with chronic health conditions and equity-seeking communities is considered an asset to this role.
Posting end date: September 9, 2025
To apply, please email your resume and cover letter to the hiring director.